customer acquisition
Finding a constant stream of new customers is vital to all businesses.
The process of Customer Acquisition usually involves multiple touchpoints between the customer and your brand, but these can be grouped into 2 essential stages:
1. Discoverability - making sure prospective customers find you
2. Conversion - ensuring that they like what they find.
Here are some of the tools I use to boost your Discoverability
Inbound Marketing / SEO
When someone is searching for what you offer, your business needs to show up right where they are looking. And show up better than your competitors.
SEO or Search Engine Optimisation is the process of identifying the keywords and search terms that your prospective customers are using, and making sure that your website gets in front of them.
I can plan and develop new, fresh content for your site, helping you to improve your SEO and offer additional value to the customer at the same time.
Targeted Advertising / PPC eg Google Ads
Google Ads is a great way to boost your brand to the top of the search results.
Sometimes people don't know what they want yet. Targeted advertising using Google Search Ads, Display Ads, You Tube ads and social media ads is a great way of showcasing your products or services to people who are highly likely to be interested.
I am a Google Partner and Google Ads Certified and I integrate data from Google Ads, Google Search Console and Google Analytics to ensure that paid adverts are driving quality visitors to your site, generating a positive ROI.
Digital Marketing & the Customer Journey
AWARENESS
Social Media & Display Ads

Advantages
Reach new audiences.
Each social network offers different targeting options
Challenges
Creating engaging content to stand out and catch attention
INTEREST
SEO, PPC, Search ads

Advantages
Reach people early in purchase journey.
Challenges
High competition for keywords = expensive
RESEARCH
Remarketing Ads, Reviews


Advantages
Remind people of your brand, drive repeat web visits
Challenges
Balance between reminding and annoying customers with poor targeting
DECISION
Long-Tail Ads, Email

Advantages
Target people looking for exactly what you offer. High conversion rate
Challenges
Potential low search volumes

The marketing services I offer are: